"User," "You," or "Your": Refers to any individual or entity accessing or using the Site or Services.

"Content": Includes all materials, information, text, graphics, images, and other media available on the Site.

"Account": A personal account created by You to access certain features of the Site.

By using our Services, you affirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services after such changes constitutes your acceptance of the new Terms. We encourage you to review the Terms periodically for any updates.

Product Description: We make every effort to accurately display product descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Reed Performance: We strive to craft each reed to the highest standards based on the specifications provided. However, individual embouchures and instrument variations can affect performance, meaning the reed style you order may not align perfectly with your personal expectations, even if it meets the standards outlined in our product description.

Reed Description: Although we would never falsely advertise the description of our reeds, we cannot guarantee that our description of subjective terms such as "reed hardness" will meet the same expectations you might have from the given description.

Product Stock: We make every effort to accurately display product stock and availability, but at times on the checkout process products may sell out and you may not notice until after the checkout. In these rare instances we will notify you for a refund or any backorder process.

Availability: All products and services are subject to availability. We reserve the right to limit the quantities of any products or services, modify or discontinue them without notice.

Order Process: When you place an order through the Site, you agree to provide current, complete, and accurate purchase and account information. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Order Acceptance: Your placement of an order does not constitute acceptance of that order. We reserve the right to accept or reject any order at our discretion.

Pricing: All prices are in USD (unless noted) and are subject to change without notice. We reserve the right to correct any pricing errors.

Payment: Payment for orders must be made in full at the time of purchase.

Payment Methods: We accept most of the popular card services as well as PayPal and Apple Pay whenever supported by your system.

Billing Information: By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).

Shipping: We will make every effort to ship orders promptly. However, we are not responsible for delays caused by shipping carriers or other factors beyond our control especially in peak holiday seasons.

Reed Shipments: It is hard to predict the breaking-in period for new reeds, and hence they might take longer times to finish. This is especially true for the more professional reeds. For this reason orders with many reeds may take longer to ship as we want to give you the best product possible.

Delivery: Delivery times may vary depending on your location and shipping method chosen.

Our return and refund policy can be found in our Return Policy page.

Creating an Account: To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

Ownership: All content on our website, including text, files, software, images, logos, and graphics, is the property of VGB Music Store or its licensors and is protected by intellectual property laws.

Refunds: Refunds will be issued to the original payment method used for the purchase.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site and Services for your personal, non-commercial use, subject to these Terms.

You may not:

• Modify, copy, or create derivative works of the Content.

• Distribute, transmit, or publicly display any Content without our prior written consent.

• Use any automated systems to access the Site for any purpose without our express written permission.

You agree not to:

• Use the Site or Services for any illegal purpose or in violation of any applicable laws.

• Attempt to gain unauthorized access to the Site or other user accounts.

• Interfere with the operation of the Site or disrupt servers or networks.

• Upload or transmit any viruses, malware, or other harmful code.

• Engage in any behavior that could damage our reputation or business.

Your use of the Site and Services is also governed by our Privacy Policy, which can be found here. By using the Services, you consent to the practices described therein.

The Site may contain links to third-party websites or services that are not owned or controlled by us such as our payment system. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we are not liable for any loss or damage caused by your use of such sites or services.

The Site may contain links to third-party websites or services that are not owned or controlled by us such as our payment system. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we are not liable for any loss or damage caused by your use of such sites or services.

• Merchantability: We warrant that the Site and Services will be of acceptable quality and fit for the purpose intended.

• Fitness for a Particular Purpose: We warrant that the Site and Services will meet your specific requirements.

• Merchantability: We warrant that the Site and Services will be of acceptable quality and fit for the purpose intended.

• Non-Infringement: We warrant that the Content does not infringe upon any third-party rights.

No advice or information, whether oral or written, obtained by you from us shall create any warranty not expressly stated in these Terms.

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Site or Services.

• Any unauthorized access to or alteration of your transmissions or data.

• Statements or conduct of any third party on the Site.

• Any other matter relating to the Site or Services.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability is limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Site or Services.

• Your violation of these Terms.

• Your violation of any rights of a third party.

These terms and conditions shall be governed by and construed in accordance with the laws of Kentucky, without regard to its conflict of law provisions.

We reserve the right to terminate or suspend your access to the Site and Services, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Site and Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you have any questions or concerns about our terms and conditions, please contact us.