Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from vgbmusicstore.com (“Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.
Last modified: Oct 8, 2024
We collect the following personal information to fulfill your orders and facilitate the checkout process:
Name: First and last names.
Email Address: For order confirmations, account communications, and updates.
Phone Number: To contact you regarding your orders or account.
Shipping and Billing Address: To process and deliver your orders accurately.
Payment References: Transaction IDs or other non-sensitive references provided by Stripe to track and manage orders.
Additionally, when you create an account on our Site, we may collect:
Username and Password: For account access and security.
Purchase History: To provide personalized services and recommendations.
If you choose to subscribe to our newsletter, we will collect:
Email Address: To send you newsletters, promotional offers, and updates.
Name: Optional field to personalize your newsletter experience.
If you purchase digital items from our Site, we may collect and use your information to deliver the digital content you have purchased.
Email Address: To send digital content directly to your inbox or provide download links.
We use the collected information for the following purposes:
Order Fulfillment: To process, ship, and deliver your orders.
Account Management: To facilitate account creation, access, and management.
Communication: To send order confirmations, shipping notifications, and updates about your account or orders.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
Improving Services: To understand user preferences and improve our products and services.
Security: To protect against fraud, unauthorized access, and other security threats.
When you subscribe to our newsletter, we may use your information to:
Send Newsletters: Deliver regular updates, news, and promotions directly to your email inbox.
Personalize Content: Customize newsletter content based on your preferences and interactions.
Enhance Engagement: Provide relevant offers and information tailored to your interests.
When you purchase digital items, we use your information to:
Deliver Digital Content: Send you the digital items you have purchased, such as PDFs, via email or provide secure download links.
Provide Support: Assist you in accessing and using your digital purchases.
All payment transactions are processed securely through Stripe, a trusted third-party payment processor. By using our Site, you agree to comply with Stripe’s Privacy Policy and Terms of Service. We do not store your payment information on our servers. For more information, please review Stripe’s policies:
Stripe Privacy Policy: https://stripe.com/privacy
Stripe Terms of Service: https://stripe.com/legal
When you provide your shipping and billing address during the checkout process, this information is collected through Stripe's secure payment form. By using Stripe for payment processing, you acknowledge and agree that:
Use by Stripe: Your address information may be used by Stripe to process your payment and fulfill transaction-related activities as outlined in their Privacy Policy.
Separate Policies: While we utilize Stripe for handling your address information during checkout, we operate under our own Privacy Policy and are not bound by Stripe’s internal data usage policies beyond what is necessary for payment processing. Stripe's use of your data is strictly limited to facilitating transactions and adhering to their contractual obligations with us.
Third-Party Access: We do not have access to your full Stripe account information beyond what is necessary for payment processing. Any additional use of your address information by Stripe is governed solely by Stripe’s own policies and your agreements with them.
We are committed to protecting your personal information and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Email Marketing Providers: If you opt in to our newsletter, we may share your information with trusted third-party email marketing service providers (e.g., Mailchimp, Sendinblue) to manage and send our newsletters. These providers are required to protect your data and are bound by confidentiality agreements.
Digital Content Providers: To deliver digital content, we may share your information with third-party platforms or services that facilitate digital deliveries, provided they comply with data protection laws and our confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, ensuring continuity of services.
We implement a variety of security measures to maintain the safety of your personal information:
Encryption: Sensitive information transmitted online is protected through encryption (SSL technology).
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Monitoring: We continually monitor our systems for vulnerabilities and unauthorized access.
Secure Storage: Personal data is stored securely and is only accessible for purposes outlined in this Privacy Policy.
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your personal data under specific circumstances.
Portability: Request a copy of your personal data in a structured, machine-readable format.
Objection: Object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small files stored on your device that help us:
Personalize Content: Tailor our Site to your preferences.
Improve Functionality: Remember your settings and actions.
Analyze Usage: Gather information about how visitors use our Site to improve our services.
You can choose to disable cookies through your browser settings; however, this may affect the functionality of our Site.
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Your information may be transferred to and maintained on servers located outside your country of residence. By using our Site, you consent to such transfers. We take all necessary measures to ensure that your data is handled securely and in accordance with this Privacy Policy and applicable laws.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information promptly.
If you have any questions or concerns about our Privacy Policy or practices, please contact us.